Need Help? We’ve Got You.

Whether you’re having trouble getting your Stand OUT! installed or something didn’t arrive quite right, we’re here to help get you glowing in no time.

Installation Issues

If you’re running into problems setting up your kit:

• Double-check your stand type and size (see our FAQ for compatibility info)

• Make sure all components are securely connected

• Try fresh batteries or a different power source, if applicable

Still stuck? No worries—reach out and we’ll guide you through it.

Damaged or Missing Parts

We work hard to make sure every order goes out perfect, but if something’s off—like a damaged part or missing piece—please let us know right away so we can make it right.

Contact Us

Email us at info@instrumentlightingsystems.com
We typically respond within 1–2 business days.

When you email, please include:

• Your order number (if you have it)

• A brief description of the issue

• Photos (if applicable—it really helps speed things up)